Cross-cultural communication model The purpose of communication is to transfer ideas and knowledge from one entity to the other.
We didn't all come over on the same ship, but we're all in the same boat. It's no secret that today's workplace is rapidly becoming vast, as the business environment expands to include various geographic locations and span numerous cultures. What can be difficult, however, is understanding how to communicate effectively with individuals who speak another language, or who rely on different means to reach a common goal.
Cross-Cultural Communication — The New Norm The internet and modern technology have opened up new marketplaces that allow us to promote our businesses to new geographic locations and cultures. And given that it can now be as easy to work with people remotely as it is to work face-to-face, cross-cultural communication is increasingly the new norm.
After all, if communication is electronic, it's as easy to work with someone in another country as it is to work with someone in the next town. And why limit yourself to working with people within convenient driving distance when, just as conveniently, you can work with the most knowledgeable people in the entire world?
For those of us who are native English-speakers, it is fortunate that English seems to be the language that people use if they want to reach the widest possible audience. However, even for native English speakers, cross-cultural communication can be an issue: In this new world, good cross-cultural communication is a must.
This is just one of our many resources on working effectively in different cultures. See the Managing Around the World articles in our Team Management section for more on working with people from different cultures and backgrounds.
Understanding Cultural Diversity Given different cultural contexts, this brings new communication challenges to the workplace.
Even when employees located in different locations or offices speak the same language for instance, correspondences between English-speakers in the U. In such cases, an effective communication strategy begins with the understanding that the sender of the message and the receiver of the message are from different cultures and backgrounds.
Of course, this introduces a certain amount of uncertainty, making communications even more complex. Without getting into cultures and sub-cultures, it is perhaps most important for people to realize that a basic understanding of cultural diversity is the key to effective cross-cultural communications.
Without necessarily studying individual cultures and languages in detail, we must all learn how to better communicate with individuals and groups whose first language, or language of choice, does not match our own.
Developing Awareness of Individual Cultures However, learning the basics about culture and at least something about the language of communication in different countries is important. This is necessary even for the basic level of understanding required to engage in appropriate greetings and physical contact, which can be a tricky area inter-culturally.
For instance, kissing a business associate is not considered an appropriate business practice in the U. And, the firm handshake that is widely accepted in the U. Finding This Article Useful? Subscribe to Our Newsletter Receive new career skills every week, plus get our latest offers and a free downloadable Personal Development Plan workbook.Participant feedback was vital to this study and was used to form and shape the cross-cultural communication model.
The survey that was developed for this study consisted of 23 items that were rated on five point Likert scale with 1=strongly disagree to 5=strongly agree. Complete the Cross-Cultural Communication Matrix in Appendix C, using the country information.
Write a word response. Discuss how technology could be used to facilitate cross-cultural communication. How Technology Could Be Used To Facilitate Cross Cultural Communication. in the same boat."- Bernard Baruch Cross-cultural communication is the process of exchanging meaningful and unambiguous information across cultural boundaries, in a way that preserves mutual respect and minimizes antagonism, that is, it looks at how people from differing cultural backgrounds endeavour to .
Cross-cultural communication is a necessity for any company that has a diverse workforce or plans on conducting global business. This type of communication provides an understanding of how. Read this essay on Cross-Cultural Communication Matrix. Come browse our large digital warehouse of free sample essays.
Discuss how technology could be used to facilitate cross-cultural communication. The technology and cross-cultural communication has many differences that can attribute to achieving a better type of communication. Discuss How Technology Could Be Used To Facilitate Cross Cultural Communication.
in the same boat."- Bernard Baruch Cross-cultural communication is the process of exchanging meaningful and unambiguous information across cultural boundaries, in a way that preserves mutual respect and minimizes antagonism, that is, it looks at how people from differing cultural backgrounds endeavour to .